We’re grateful for our lasting relationships with customers.
We appreciate the opportunity to support them in optimizing their jobbership performance while also growing their profits.
We’ve asked some of our clients to share their experiences working with us and our software solutions.
Here’s what they had to say:
“Over the weekend, our server went down. Monday morning we realized what had happened and I called AIMS support for help and options. We needed to be back up and running as quickly as possible so they suggested we migrate to their cloud service, which we did. Then, AIMS installed our latest backup, which allowed us to be up and running with no data loss by Monday afternoon. The AIMS team did an outstanding job and we cannot thank them enough. We saved data, time, and money. Thank you, AIMS.”
“Without the COMPAS system that we have in place, it would probably take 25 people eight hours a day to keep up and implementing the system was really easy. If a marketer is not satisfied with their present system, they need to look at AIMS. Change is always hard and there is a learning curve, but the payoff is worth it.”
“I feel that our company is setting the foundation for rapid growth by getting our systems fully automated. We get our problems resolved quickly with AIMS. We can propose new ways of thinking about our data and AIMS always tries to accommodate us. AIMS is trying to help the jobber community think of their back-office data in ways that can make it an asset and harness the data to empower employees to perform more in less time. AIMS can tailor a solution just in those areas that you feel you need improvement, or they can offer a completely integrated solution like ours that incorporates inventory, billing, leak detection, and automation solutions.”
“Things are going great here. We actually went through a fuel audit earlier in the year and it was nice how easy the new system measured up to the auditor’s requests. The difference between its accountability and our old system was like night and day. I wish we had switched over sooner, but at least I know that in the future any auditing processes should be a breeze. It’s hard to believe we’ve already had it a year. Thanks for helping us make the transition, we couldn’t be happier with our choice.”
“Annette (and team) is very knowledgeable, and I was immediately at ease during our initial conversation. I was given definite answers to all my questions regarding COMPAS Commander, including pricing and a timetable which would work with our expectations. When I was introduced to our implementation team, we felt reassured that this process would be smooth. The data transition went smoothly, and we were impressed by the intricate knowledge of accounting and taxes, especially with new federal tax changes. We moved smoothly from the old system into AIMS, and the implementation with Kristin was essential to this seamless transition – she made this process easy as we were nervous and apprehensive. The AIMS team made everyone feel comfortable, allowing us to understand the functionality of AIMS software. Their implementation team was great.”
“The efficiency of AIMS products has made us more accountable and balanced. We are now able to run our business more efficiently, which is very important in today’s volatile petroleum industry. The AIMS team is a wonderful group of people to work with. I can’t name just one person. They’re all a great bunch. As far as being able to get answers and meet programming needs, they are the company to go to.”
“Asking around, AIMS had a very good reputation in the market, and that’s where we landed. Commander has taken my time from invoice processing, and quotation, and cut it in half, at least. Not only has it cut my time in half, but I also don’t make as many mistakes. It’s much more error-proof. In this business, the margins are slim, and you can’t afford a mistake. Mistakes cost you profit instantly.”
“We selected AIMS after reviewing various petroleum fuel software providers. We found their program to be easy to work with, we get excellent support and they’re competitively priced. I would not hesitate to recommend them to anyone in the petroleum business looking for fuel software. I am confident that they will come to the same conclusion I did in selecting them.”
“I cannot say enough about the value that our company derived from the AIMS Advanced User Review & Consult: Commander Best Practices package. Travis did an excellent job working individually with our team members to improve each function to ensure optimization of our accounting software. With his coaching, feedback and follow up on our workflow, our productivity is now at a peak level. I would highly recommend this evaluation for any company looking to enhance their best practices and improve overall function.”
“Every year we ask AIMS to review and audit our GL’s before we close our books and file taxes. It’s brought us so much peace of mind knowing that our books are done correctly.”
“I looked at several different accounting programs and I even checked into having someone write our own. All of them but AIMS would have required us to make double entries into the G/L. After Commander, we had very few errors and were able to track any and all things in our office, including our stations’ sales.”
“When we went to Louisiana to visit AIMS, we were treated really well and got to meet a lot of the people that we had already talked to on the phone and see their set up. AIMS had a lot of different people working there. That was good to see because one of our biggest concerns, again, was making sure that they would be around. And they presented themselves as a company that was going to be around for a while. After seeing Commander, I was sold. AIMS was, by far, the best in customer service I’ve ever seen. Customer service makes a big difference because you can have problems with any software. But if you can’t get it handled, it’s not worth it. I was absolutely dreading the conversion from our old system to Commander. Anything like that’s always a challenge. I was amazed at how easy it was compared to what I thought it would be. I mean, it is cumbersome, and it presents challenges but AIMS made it really easy. I was really quite amazed at how easy it was to transfer over.”
“Commander is a strong product; it does what we need it to do with inventory control, sales, A/R, A/P, and more. The AIMS support team is always extremely fast in resolving any issues. They’re terrific.”
“I am so pleased that we upgraded to Commander. The associated service has been superior, from the initial training to ongoing occasional support as needed. To be honest, we don’t use the support that often because the training we received was top-notch, but when we do, it’s always quality.”
“AIMS customer service is excellent. They truly care for your company and make every effort to resolve your issue the same day.”